What is Cloud based IVR?
IVR Interactive voice response is a Cloud based telephony technology that allows callers to make selections based on welcome message voice prompts from their phone keypad based on the options provided by recorded messages and then call is connected to that extension / agent. other applications are account balance inquiries, finding store locations, simple caller identification and pre-recorded voice messages/thoughts/lectures, etc.
Report & Monitoring
Get the perfect reporting on IVRlive with real Date/time and notification of inbound and outbound used credit, time duration, Callers Details and you can record that conversation as well. You can customize your report data with dates. Monitor and improve problem areas and ensure your cloud based IVR is running as it should
Scalability
The best IVR solutions should do more than detect voice and keypad inputs. An IVR solution should be a critical application that can scale with your business needs.Whether you expect a hundred calls per day or a million calls per day, our infrastructure will scale with your voice application letting you focus on taking care of your customers.
Toll Free
IVR LIVE, the most innovative and proficient Toll Free Number Services provider, offers a boost to your company’s image in a very convenient and powerful way. Our Toll Free Number service, enable customers to reach a business easily and free of cost and brings excellent business opportunities.
Virtual Phone Number
Virtual Phone Number provides facility of forwarding incoming calls to any pre set phone numbers to ensure your availability 24X7.
B2B Lead Generation
In era of on-line marketing, Business-to-Business lead generation has become very essential for the quality and productive business. It focuses on Digital Marketing.
Customer Lead Management
Customer lead management is a complete process starting from identification of leads to handling and managing leads with the help of various tools and softwares.
Fearture
No Software Required:
The application is entirely online and doesn’t require any installation or plug-in from either the company or the customers
Simple Process :
Sign up>> Login >> Create Widget>> Copy and paste your Widget Code in your web page and use IVR.
Hosted Solution:
This is a completely hosted solution, the only thing you need to do is add a link to your website.
IVR Icons Cutomization:
You can choose from IVR gallery of pre-designed IVR icons or design your own Icon and upload.
24/7 Service & Support
customer support online live chat OnlineIVR.

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